AroFlo
Melbourne-based field service and job management platform for established trade businesses, part of the Simpro Group.
Best for: Established trade and service businesses with 3+ users that need inventory, compliance forms, projects with Gantt charts and multi-business-unit reporting.
Pricing
| Plan | Monthly | On annual | What you get | Limits |
|---|---|---|---|---|
| AroFlo (single plan) per user per month (starting price) | $80 | n/a | Quoting and job management, timesheets and scheduling, accounting and payments, compliance and safety forms, project management with Gantt charts, AroConnect, inventory kits and stock control, 600+ connected suppliers, trade CRM, multi business units, customisation and reporting, training and support, AI features (JustAsk, FieldReady, JobReady, JobScribe, JobBrief, two-way messaging, GPS time tracking) | Minimum of 3 users; sliding scale, per-user rate drops as users are added |
Pricing page shows $ with no currency code or GST statement. FAQ page quotes start-up costs in AUD: Smart Start begins at $1450 AUD, and $2900 with implementation (integration, implementation and training). FAQ says monthly billing is based on users who log in during the period, minimum 3 users. A Spring Special banner offers 50% off setup, terms not shown. Add-ons listed without prices: GPS Tracking, AI-Bill Scanner. No free trial mentioned; call to action is a demo request.
Full AroFlo pricing breakdown · Vendor pricing page
Integrations
| Xero | MYOB | QuickBooks | Stripe | Google Calendar | Also |
|---|---|---|---|---|---|
| Yes | Yes | Yes | Yes | Yes | Reckon, Zapier, HubSpot, Salesforce, Monday.com, Docusign, Groundplan, Digital Matter, ClickSend, MessageMedia, Podium, Reece, Rexel, Haymans, MMEM, Lawrence & Hanson, Master Electricians Australia, NECA, BlueSafe |
Support and apps
Australian support: Yes, phone available
Phone lines AUS 1300 794 818 and NZ 0800 853 992, live chat, help guide, AroFlo Academy; company located in Melbourne's east; hours not stated
iPhone: Yes Android: Yes Web: Yes
Works offline: Not stated
Ratings
- Xero App Store: 3.9 from 17 reviews (source)
- Apple App Store (AU): 3.9 from 98 reviews (source)
- Google Play: 4.1 from 93 reviews (source)
Features
quoting · estimating · scheduling · job tracking · timesheets · GPS · purchase orders · supplier catalogues · inventory · asset management · compliance forms (WHS/OHS, SWMS) · project management with Gantt charts · job costing · cost centre tracking · invoicing · online payments · SMS · reporting and analytics · trade CRM · AI bill scanner · multi business units · client portal
Where it is strong
- Single all-features plan; no feature gating between tiers
- Broadest integration list of the four: Xero, MYOB, QuickBooks, Reckon, Stripe, Zapier, many SMS providers and suppliers
- Inventory, assets, compliance forms and Gantt project management built in
- Australian phone support and Melbourne headquarters
- Google Calendar sync and GPS time tracking named on the Play listing and pricing page
Where it falls short
- Minimum 3 users, so entry cost starts around $240 a month before setup
- Paid onboarding: Smart Start from $1450 AUD, $2900 with implementation
- No free trial advertised; sales demo is the entry point
- Lowest ratings of the four on Xero App Store (3.9 from 17) and iOS (3.9)
- Offline support is limited; FAQ answers Not really, with task creation only
- GST status and exact per-user scale not published
Verdict
AroFlo is a heavier field service platform aimed at established trade businesses, priced from $80 per user per month with a 3-user minimum and paid setup from $1450 AUD. It covers inventory, compliance and projects in one plan and has the widest integration set here. It is not built for sole operators and has the lowest review scores of the four.
Watch AroFlo
Get an email the day AroFlo changes a price, drops a plan, adds a fee or runs a promo. Nothing else, no weekly filler. If you are on it, you find out before the bill does; if you are choosing, you catch the deal.
From the help docs
The help centre blocks automated reads, so it needs a person with a browser. Help centre: help.aroflo.com. Checked 14 Oct 2026.
What tradies say
From 10 Reddit threads and 14 recent reviews, read 14 Oct 2026. Recent App Store reviews average 2.14/5. Each theme links to where it was said; nothing here is written by the vendor.
Field users say the app takes too many taps, defaults to the wrong forms, and feels designed by office staff. Several say the older version or the web browser was easier and quicker to use.
- “The UX is inefficient and poor” App Store, 11 Sept 2026
- “Not user friendly with the GUI.” App Store, 17 Apr 2024
- “Aroflo is stuck in 1992 and is begging for a fresh GUI” App Store, 8 Feb 2024
Reviewers report the app freezing, getting stuck on loading, resetting mid-task and failing to save notes. One says mandatory two-factor login broke access on all their devices, and another needs three tries to open it.
- “crashes and gets stuck in a loading screen” App Store, 9 Sept 2025
- “the app has to reset itself several times a day” App Store, 11 Sept 2026
- “now on all devices I'm having login issues” App Store, 25 Mar 2025
Users describe the app as slow, especially when uploading or opening photos and videos. One says a photo tap loads the wrong image and zooming does not work.
- “The amount of time it takes to try and upload photos” App Store, 29 Mar 2026
- “Very slow and not very user-friendly app” App Store, 18 Feb 2025
- “This app is extremely slow” App Store, 1 Apr 2024
Long-time users say the handheld app has lagged behind the web version, has no offline mode, and shows little improvement. One says feedback sent to AroFlo support went nowhere.
- “it has not improved on the hand held side of things” App Store, 31 July 2025
- “Why anyone would use the app only to have less features” App Store, 23 Feb 2025
- “why can’t I use this app offline” App Store, 17 Apr 2024
Two recent 5-star reviews say the app has improved over time. One singles out CarPlay, live activity and AI features, while the other is a general endorsement.
- “the new CarPlay, live activity and AI features are fantastic” App Store, 28 Sept 2026
- “It’s improved massively since launch” App Store, 28 Sept 2026
Two reviewers say the app is hurting morale. One manager says their team is asking to look at other systems, and a field worker is considering a new job over it.
- “they are asking me to look at other operating systems” App Store, 1 Apr 2024
- “I’m contemplating looking for another job” App Store, 29 Mar 2026
Recent threads (8)
- G'day from the AroFlo Team! What's your field crew's favorite app feature right now? r/u_AroFlo, 29 Sept 2026
- What’s the single biggest bottleneck in your field-to-office paperwork flow? r/u_AroFlo, 24 Sept 2026
- We calculated how much unbilled materials cost the average trade business r/u_AroFlo, 9 Sept 2026
- Take control of your operational margins r/u_AroFlo, 3 Sept 2026
- Educational Tip: Setting up an integrated price book to protect job margins & speed up quotes r/u_AroFlo, 27 Aug 2026
- Are you actually diversifying your suppliers, or just buying the same equipment with a different badge? r/u_AroFlo, 19 Aug 2026
- Why using lightweight quote forms for commercial plumbing jobs is costing you money (and how to fix your bids) r/u_AroFlo, 11 Aug 2026
- Precise time records shouldn't mean nagging your techs. Meet AroFlo's Mobile GPS Time Tracking. r/u_AroFlo, 4 Aug 2026
Counts are of 24 items read on the date shown, not of every discussion that exists.
For developers
Docs are a single Postman documenter page (JS rendered; the HTML carries the intro in its description meta and the full collection is the 4.9 MB JSON in list_urls, 205 request folders: Clients, Tasks, Quotes, Timesheets, Users, BusinessUnits etc). Base URL https://api.aroflo.com/, GET and POST only, XML by default or JSON with Accept: text/json. Auth is HMAC-SHA512 signing on every request using the API secret key and authorisation fields from Site Administration > Settings > General > AroFlo API; the error table includes 'no AroFloAPI Access enabled', so API access must be switched on for the account. Limits from the error table: 60 requests per minute, 1 request per second, 2,000 requests per day, 3.5 MB per response. No webhooks documented (the only 'webhook' in the collection is a Zapier template name). docs.api.aroflo.com is a newer Docusaurus 'AroFlo Developer Hub' that currently serves a landing page plus weekly 'API changes' changelog posts since Sep 2026; its guide routes return the landing page. GitHub org https://github.com/AroFlo. Zapier app slug is aroflo-hmac (official AroFlo Zapier app). The integrations page is a Trusted Partners directory, not an add-on store. API terms at https://aroflo.com/api-terms-of-use/ (redirects to policies page).
2 developer pages read on 14 Oct 2026.
Access
- PartlyIs there a public API that any customer can use, and does it need approval or a particular planA REST API exists, with API key and secret generated by a site admin under Site Administration > Settings > General > AroFlo API. It is governed by API Terms of Use. Plan or approval requirements not stated. ↗
- PartlyIs the API REST or GraphQL, and is there an OpenAPI or schema fileREST, returning XML (default) or JSON via an Accept: text/json header. A Postman collection is provided. No OpenAPI or schema file is mentioned. ↗
- YesHow do you authenticate: OAuth2, API key, or bothAPI key auth using HMAC-SHA512, generated per request from the secret key plus uEncoded and pEncoded values. uEncoded depends on the username. OAuth2 is not mentioned. ↗
- Not in docsIs there a sandbox, test account or developer account for building against
- Not in docsWhat rate limits apply to the API
Objects
- Not in docsCan you read and write customers or contacts through the API
- Not in docsCan you create and update jobs through the API
- Not in docsCan you create quotes or estimates through the API
- Not in docsCan you create invoices and record payments through the API
- Not in docsCan you read availability and book or reschedule a job slot through the API
- Not in docsCan you read staff, their roles and their locations through the API
- Not in docsCan you read form or checklist submissions and attachments through the API
Events
- Not in docsAre there webhooks, and for which events (job created, status change, invoice paid)
Tooling
- Not in docsAre there official SDKs or client libraries, and in which languages
- YesIs there a Zapier or Make integration, and what triggers and actions does it exposeZapier integration confirmed by the separately verified discovery notes. Specific triggers and actions are not listed in the excerpts.
- YesIs there an MCP server or other AI-agent integration published by the vendor or the communityAn MCP server is confirmed by the separately verified discovery notes. Its publisher and tool list are not in the excerpts.
- Not in docsIs there an add-on marketplace or partner program where a developer can list an integration
What you could build on it
Ideas, not products. Each one only uses endpoints the docs confirm.
Connect AroFlo to SMS, email or Google Sheets through Zapier so office staff get alerts and logged records without code. Available triggers and actions must be checked first.
needs: zapier (yes)Let an AI assistant such as Claude query and act on AroFlo data through the MCP server, for example drafting replies or summarising work. Supported tools must be confirmed.
needs: mcp (yes)Build a small internal library that handles AroFlo's HMAC-SHA512 signing and JSON parsing, so a business's other tools can make API calls consistently and securely.
needs: auth (yes), api_style (partial)Run a scheduled script that calls the REST API with signed requests, requests JSON, and loads results into a reporting tool for owners. Available data endpoints must be confirmed.
needs: api_public (partial), api_style (partial), auth (yes)Compare AroFlo
Alternatives
Buildxact
Fergus
Categories: Job management software, Quoting software, Job scheduling software, Field service management software. Sources: aroflo.com, aroflo.com, aroflo.com, aroflo.com, aroflo.com, apps.xero.com, apps.apple.com, play.google.com.
Not yet confirmed: Currency on the pricing page is $ only; AUD recorded because the FAQ page quotes setup costs in AUD and the company is Melbourne-based GST inclusion not stated on pricing or FAQ pages Founding year not stated; about page says founded by an Australian electrician Free trial not mentioned on any fetched page Per-user sliding scale amounts beyond the $80 starting price not published Offline: FAQ says Not really (Field app can create tasks offline); App Store release notes mention an offline mode MVP in June 2025 Capterra AU and GetApp AU returned HTTP 403 (Cloudflare), so no ratings from those sites Specific trades not listed on fetched vendor pages; listings say trade and service businesses
Find out before the bill does
Price alerts for the app you are on, or the Monday round-up of every app: price changes, dropped plans, new fees, promos, and what tradies said about them that week. Each item links to its source. No vendor writes it.
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This site is owned by Johnni AI Pty Ltd, which also sells the Johnni AI phone receptionist for trade businesses. Johnni is not listed here and the apps on this site are not Johnni competitors. Sponsored placements are labelled and never change the order of a list. Prices come from the vendor's own pricing page on the date shown; check it before you buy.