AroFlo vs ServiceM8
AroFlo: Melbourne-based field service and job management platform for established trade businesses, part of the Simpro Group. ServiceM8: Job management app for trade and service businesses, priced by jobs per month rather than per user. Compared on price, GST, integrations, support and who each one suits. Prices checked 28 Oct 2026.
| AroFlo | ServiceM8 | |
|---|---|---|
| Starting price | From $80/mo | From $29/mo |
| Currency | AUD | AUD |
| GST | unknown | included |
| Pricing model | per user per month | tiered by jobs |
| Free trial | Not stated | Free plan |
| Based in | Australia | Australia |
| Xero | Yes | Yes |
| MYOB | Yes | Yes |
| QuickBooks | Yes | Yes |
| Australian support | Yes | Not stated |
| Support hours | Not stated | 24/7 chat and email support on paid plans; Free plan is self serve |
| iOS / Android | Yes / Yes | Yes / Yes |
| Best for | Established trade and service businesses with 3+ users that need inventory, compliance forms, projects with Gantt charts and multi-business-unit reporting. | Sole operators and small trade or home-service teams doing many short jobs; paid plans have unlimited users so cost scales with job volume, not headcount. |
Plans side by side
ServiceM8
- Free: free per month
- Starter: $29/mo per month
- Growing: $79/mo per month
- Premium: $149/mo per month
- Premium Plus: $349/mo per month
Strengths and weaknesses
AroFlo
- Single all-features plan; no feature gating between tiers
- Broadest integration list of the four: Xero, MYOB, QuickBooks, Reckon, Stripe, Zapier, many SMS providers and suppliers
- Inventory, assets, compliance forms and Gantt project management built in
- Australian phone support and Melbourne headquarters
- Google Calendar sync and GPS time tracking named on the Play listing and pricing page
- Minimum 3 users, so entry cost starts around $240 a month before setup
- Paid onboarding: Smart Start from $1450 AUD, $2900 with implementation
- No free trial advertised; sales demo is the entry point
- Lowest ratings of the four on Xero App Store (3.9 from 17) and iOS (3.9)
- Offline support is limited; FAQ answers Not really, with task creation only
- GST status and exact per-user scale not published
ServiceM8
- No per-user pricing; paid plans allow unlimited users
- Free plan for solo operators (1 user, 30 jobs a month)
- Two-way sync of invoices, payments, contacts and items with Xero; also MYOB and QuickBooks Online
- 24/7 chat and email support on all paid plans
- Offline access in the mobile app with sync when back online
- Lower card payment rates on higher plans
- Monthly job caps on every plan (30 to 500 new jobs) before the top tier
- Android app is rated 3.8 on Google Play; developer replies there steer management users to the iOS app
- Forms and certificates, asset management, job costing and markup billing sit on Growing or higher
- Pricing page shows conflicting figures for the Phone add-on (from $19 vs from $29) and its trial length
- Apple App Store rating count is shown rounded (5.5K)
Which one
AroFlo: AroFlo is a heavier field service platform aimed at established trade businesses, priced from $80 per user per month with a 3-user minimum and paid setup from $1450 AUD. It covers inventory, compliance and projects in one plan and has the widest integration set here. It is not built for sole operators and has the lowest review scores of the four.
ServiceM8: ServiceM8 is an Australian job management app with job-volume pricing from $0 to $349 a month (AUD, GST included) and unlimited users on paid tiers. It suits sole operators and small teams with many short jobs. The iOS app is the primary product and the Android app is rated lower by users.
AroFlo overview · ServiceM8 overview · All comparisons
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This site is owned by Johnni AI Pty Ltd, which also sells the Johnni AI phone receptionist for trade businesses. Johnni is not listed here and the apps on this site are not Johnni competitors. Sponsored placements are labelled and never change the order of a list. Prices come from the vendor's own pricing page on the date shown; check it before you buy.