ServiceM8 vs Fergus
ServiceM8: Job management app for trade and service businesses, priced by jobs per month rather than per user. Fergus: NZ-built job management for trades with strong supplier invoice integrations and per-user monthly pricing. Compared on price, GST, integrations, support and who each one suits. Prices checked 28 Oct 2026.
| ServiceM8 | Fergus | |
|---|---|---|
| Starting price | From $29/mo | From $53/mo |
| Currency | AUD | AUD |
| GST | included | excluded |
| Pricing model | tiered by jobs | per user per month |
| Free trial | Free plan | 14 days |
| Based in | Australia | New Zealand |
| Xero | Yes | Yes |
| MYOB | Yes | Yes |
| QuickBooks | Yes | Yes |
| Australian support | Not stated | Not stated |
| Support hours | 24/7 chat and email support on paid plans; Free plan is self serve | Described as around the clock on the features page; phone support only on Professional, Essentials is email and chat |
| iOS / Android | Yes / Yes | Yes / Yes |
| Best for | Sole operators and small trade or home-service teams doing many short jobs; paid plans have unlimited users so cost scales with job volume, not headcount. | Trade crews of roughly 1 to 20 (Enterprise tier for 10+ staff) that buy from mainstream AU/NZ suppliers and want supplier invoices matched to jobs. |
Plans side by side
ServiceM8
- Free: free per month
- Starter: $29/mo per month
- Growing: $79/mo per month
- Premium: $149/mo per month
- Premium Plus: $349/mo per month
Fergus
- Essentials: $53/mo per user per month (from)
- Professional: $77/mo per user per month (from)
- Enterprise 10+: quoted custom
Strengths and weaknesses
ServiceM8
- No per-user pricing; paid plans allow unlimited users
- Free plan for solo operators (1 user, 30 jobs a month)
- Two-way sync of invoices, payments, contacts and items with Xero; also MYOB and QuickBooks Online
- 24/7 chat and email support on all paid plans
- Offline access in the mobile app with sync when back online
- Lower card payment rates on higher plans
- Monthly job caps on every plan (30 to 500 new jobs) before the top tier
- Android app is rated 3.8 on Google Play; developer replies there steer management users to the iOS app
- Forms and certificates, asset management, job costing and markup billing sit on Growing or higher
- Pricing page shows conflicting figures for the Phone add-on (from $19 vs from $29) and its trial length
- Apple App Store rating count is shown rounded (5.5K)
Fergus
- Deep supplier integrations (Reece, Tradelink, Corys, Mico and others) for price books, purchase orders and invoice reconciliation
- Xero, MYOB and QuickBooks integration on both plans
- Cheaper timesheet-only user type ($26) and per-day contractor users ($4) keep casual staff affordable
- Setup and training from $0, no lock-in, 14-day trial without a card
- Consistent 4.4 to 4.5 ratings across Xero, iOS and Android
- GPS, forms, purchase orders, SWMS and most reporting are Professional-only
- Essentials has no phone support
- Per-user pricing is ex tax and the page does not state a currency
- Certificates ($30 to $80) and SMS are paid add-ons
- Pricing page FAQ answers are mismatched to questions in places, so yearly pricing and plan-change terms are unclear
- Founding year and ownership not published on the site
Which one
ServiceM8: ServiceM8 is an Australian job management app with job-volume pricing from $0 to $349 a month (AUD, GST included) and unlimited users on paid tiers. It suits sole operators and small teams with many short jobs. The iOS app is the primary product and the Android app is rated lower by users.
Fergus: Fergus is an Auckland-based job management tool with Essentials from $53 and Professional from $77 per user per month (ex tax, AU page) plus an Enterprise tier for 10+ staff. Its strongest point is supplier integration for materials and invoice matching. Most field-compliance features need the Professional plan.
ServiceM8 overview · Fergus overview · All comparisons
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This site is owned by Johnni AI Pty Ltd, which also sells the Johnni AI phone receptionist for trade businesses. Johnni is not listed here and the apps on this site are not Johnni competitors. Sponsored placements are labelled and never change the order of a list. Prices come from the vendor's own pricing page on the date shown; check it before you buy.